FAQs

Welcome to our FAQs - hopefully you'll find your answer here, but if not, get in touch at the bottom of this page!

What do you sell?
Lines From Songs is launching with a limited collection of t-shirts, printed with our  own designs! 

Are the t-shirts bespoke?
Yes! Although we've designed the print, you choose the colour from a huge range of assorted hues. 

Can you design a t-shirt for me? 

Absolutely! Get in touch using the email address or form at the bottom of this page with your suggestion, and I'll work to create something you like!

How does it work?
You select your design, t shirt colour and size, place your order, and our printing partner Printful then gets to work to create your bespoke item, and ships it to you directly!

How long will it take?
Production usually takes 2-5 business days, and then the delivery timeframe is dependant on the option you chose when placing your order. 
More info here with Printful too:
https://help.printful.com/hc/en-us/articles/360017631360-What-s-the-estimated-delivery-time-and-how-is-it-calculated

Why don't you have the products ready to send?
By partnering with Printful to produce items on demand, we're able to offer a wider range of colour combinations and sizes than if we printed limited runs of t-shirts, making your creation bespoke!
Additionally, it reduces potential waste by only printing items that are ordered, keeping any unwanted items from landfill.

Can I cancel / return my order?

Sadly, due to the bespoke nature of our products, we're not able to cancel orders nor accept returns or offer refunds unless the product is defective or incorrect due to our error. In such cases, please contact us within 14 days of receiving your order.

Do you have a size guide? 

Absolutely - please make sure you check the guide below carefully before placing your order to make sure you order the right size!

 Size chart
  • Centimeters
    • Size Label Length Width Sleeve length
    S 71 45.7 39.7
    M 73.7 50.8 43.2
    L 76.2 56 47
    XL 78.7 61 50.8
    2XL 81.3 66 54.6
    3XL 83.8 71 58
    4XL 86.4 76.2 61.5
    5XL 89 81.3 64.3
    Product measurements may vary by up to 2" (5 cm).

     

    I can't see the answer I need - how do I get in touch? 

    Lines From Songs is a one person hobby project, therefore doesn't have open hours as such.

    Don't worry, though - if you need any help at all, just drop me a line at help.linesfromsongs@gmail.com or use the handy contact form below, and I'll aim to respond within 24 hours!